Goodays (ex Critizr)

Goodays (ex Critizr)

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Contact Information

Overview

Goodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. Founded in 2012, our vision is to make commerce better for everyone - for merchants and customers. Goodays helps hundreds of leading global brands deliver personal customer experiences at scale, without losing that welcomed human touch.

The Goodays Customer Experience Management platform makes it easier to have personal and human experiences at scale. It's used in 32 countries by over 150 of Europe's biggest companies, including Carrefour, New Look, Monoprix, Domino's and Jules. Giving over 70,000 business locations, CEO’s, CX and insights teams the tools they need to deliver better customer experiences, increase NPS, improve customer satisfaction, drive loyalty and recapture previously unsatisfied customers. We ensure that you can spark real connections and engage in better, deeper and more frequent experiences with everyone while keeping things simple so that you can focus on actioning the metrics that truly matter.

About

Industries

Software, E-Commerce, Retail, Marketing, SaaS, Customer Service

Founded

2012

Employees

51-100

Headquarters locations

Europe

Social

N/A

Profile Resume

Goodays (ex Critizr) headquartered in Europe, operates in the Software, E-Commerce, Retail, Marketing, SaaS, Customer Service sector. The company focuses on Software and has secured $2.0B in funding across 96 round(s). With a team of 51-100 employees, Goodays (ex Critizr) is actively contributing to advancements in Software. Their latest funding round, Seed Round - Goodays (ex Critizr), raised $2.7M. Discover more about their projects, partnerships, and impact on our platform.

Employees

imagePlace Olivier Duprez

Olivier Duprez

CRO

imagePlace Nicolas Hammer

Nicolas Hammer

Co-Founder and CEO

imagePlace Thibaut Carlier

Thibaut Carlier

Co-founder & CTO

imagePlace Olivier Garcia

Olivier Garcia

Head Of Engineering

imagePlace Bastien Geiler

Bastien Geiler

Head of Finance

imagePlace Martin Bayart

Martin Bayart

Head of Customer & Local Success Management

Funding Rounds

Funding rounds

4

Investors

2

Lead Investors

0

Total Funding Amount

$20.3M

Details

4

Goodays (ex Critizr) has raised a total of $20.3M in funding over 4 rounds.

Announcement dateTransaction nameNumber of InvestorsMoney raisedLead Investor
2019Early Stage Venture16.4M
2012Seed
2016Early Stage Venture1.1M
2015Seed2.7M

Investors

Goodays (ex Critizr) is funded by 24 investors.

Investor NameLead InvestorFunding RoundPartners
Dmitry Galperin-FUNDING ROUND - Dmitry Galperin2.7M
Dmitry Chikhachev-FUNDING ROUND - Dmitry Chikhachev2.7M
Goodays (ex Critizr)-FUNDING ROUND - Goodays (ex Critizr)2.7M
Runa Capital-FUNDING ROUND - Runa Capital2.7M

Recent Activity

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