Interactions

Interactions

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Organization

Contact Information

Overview

Interactions develops and markets award-winning natural language understanding technology used by Fortune 500 companies worldwide. Built on its patented Adaptive-Understanding™ technology that seamlessly integrates both human and machine intelligence, Interactions provides highly conversational virtual assistant solutions. Companies such as Hyatt, Best Western, Humana, TXU Energy, Asurion and AllConnect deploy Interactions’ solutions,

The company’s sales, service and support solutions are delivered across any device with type, touch or talk capabilities, and have handled more than one billion transactions to date. Rooted in natural speech recognition and built to adapt to human conversation, Interactions’ solutions have delivered cost-savings and increased efficiencies in sales and support for some of the largest companies in the world. Interactions Corporation, founded in 2004, is headquartered in Franklin, Massachusetts and has additional offices located in Bedminster, New Jersey, New York, New York, Indianapolis, Indiana and Austin, Texas.

About

Industries

Enterprise Software, Information Services, Information Technology, Software, Natural Language Processing, Artificial Intelligence (AI), Machine Learning, Customer Service, Speech Recognition, Virtual Assistant

Founded

2004

Employees

501-1000

Headquarters locations

Franklin, Massachusetts, United States, North America

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Profile Resume

Interactions headquartered in United States, North America, operates in the Enterprise Software, Information Services, Information Technology, Software, Natural Language Processing, Artificial Intelligence (AI), Machine Learning, Customer Service, Speech Recognition, Virtual Assistant sector. The company focuses on Enterprise Software and has secured $71.6B in funding across 440 round(s). With a team of 501-1000 employees, Interactions is actively contributing to advancements in Enterprise Software. Their latest funding round, Series D - Interactions, raised $10.4M. Discover more about their projects, partnerships, and impact on our platform.

Employees

imagePlace Joseph Gildea

Joseph Gildea

SVP, Finance & Administration

imagePlace David Parkinson

David Parkinson

Executive Vice President of Strategic Accounts

imagePlace Chris Hughes

Chris Hughes

Investor

imagePlace Phil Gray

Phil Gray

Chief Product Officer

imagePlace Michael Iacobucci

Michael Iacobucci

Chief Executive Officer

imagePlace Julie Dickman

Julie Dickman

Director of Account Management

Funding Rounds

Funding rounds

11

Investors

1

Lead Investors

0

Total Funding Amount

$162.8M

Details

6

Interactions has raised a total of $162.8M in funding over 6 rounds.

Announcement dateTransaction nameNumber of InvestorsMoney raisedLead Investor
2007Early Stage Venture1.8M
2006Early Stage Venture6.0M
2005Early Stage Venture8.9M
2011Late Stage Venture10.4M

Investors

Interactions is funded by 67 investors.

Investor NameLead InvestorFunding RoundPartners
Carter Caldwell-FUNDING ROUND - Carter Caldwell10.4M
Richard Fox-FUNDING ROUND - Richard Fox10.4M
Interactions-FUNDING ROUND - Interactions10.4M
Cross Atlantic Capital Partners-FUNDING ROUND - Cross Atlantic Capital Partners10.4M