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Overview
Kanisa is the provider of knowledge-empowered customer service applications. They help customer support organizations meet the pressures of increasing customer demand and tightening budgets while delivering higher levels of service and satisfaction. They do this by providing a suite of applications to make support analysts more effective, to leverage expert users' knowledge, and to empower customers with knowledge directly on the website. Kanisa exists to help service organizations solve their toughest problem — making customers happy — without breaking the bank. The faster and more accurately you can answer questions and the more you can avoid problems altogether, the happier customers are. Kanisa enables agents and customers with the knowledge they need to get the most out of your solutions.
About
Information Technology, Software, Knowledge Management
1997
101-250
Headquarters locations
Cupertino, California, United States, North America
Social
Profile Resume
Kanisa headquartered in United States, North America, operates in the Information Technology, Software, Knowledge Management sector. The company focuses on Information Technology and has secured $3.6B in funding across 48 round(s). With a team of 101-250 employees, Kanisa is actively contributing to advancements in Information Technology. Their latest funding round, Series E - Kanisa, raised $30.0M. Discover more about their projects, partnerships, and impact on our platform.
Employees
N/A
Funding Rounds
4
5
0
$76.0M
Details
2
Kanisa has raised a total of $76.0M in funding over 2 rounds.
Announcement date | Transaction name | Number of Investors | Money raised | Lead Investor |
---|---|---|---|---|
2000 | Late Stage Venture | 18.0M | ||
2001 | Late Stage Venture | 30.0M |
Investors
Kanisa is funded by 20 investors.
Investor Name | Lead Investor | Funding Round | Partners |
---|---|---|---|
NIF Ventures | - | FUNDING ROUND - NIF Ventures | 30.0M |
Sierra Ventures | - | FUNDING ROUND - Sierra Ventures | 30.0M |
Kanisa | - | FUNDING ROUND - Kanisa | 30.0M |
Worldview Technology Partners | - | FUNDING ROUND - Worldview Technology Partners | 30.0M |
Recent Activity
Funding Round
Sep 10, 2003
Kanisa raised $13000000 on 2003-09-10 in Venture Round
Funding Round
Aug 28, 2001
Kanisa raised $30000000 on 2001-08-28 in Series E
Funding Round
Jul 26, 2000
Kanisa raised $18000000 on 2000-07-26 in Series D
Funding Round
Apr 06, 2000
Kanisa raised $15000000 on 2000-04-06 in Venture Round