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Overview
Nanorep is an innovative provider of self-service, virtual customer assistants, and smart bot solutions for customer service and e-commerce. • Ready to use solution – Fully packaged solution including touch-points for the Web, mobile, and messaging channels, best-in-class Natural Language Interaction (NLI ), Knowledge Management for customers and employees, in-context escalation to live agents, and comprehensive analytics. • Fast deployment - Proven track record of deploying solutions in weeks –not months– with minimal Professional Services and immediate results. • Broad analytics - Provides comprehensive analytics that not only track self-service adoption and measure the quality of responses but also, understand the customer intent behind questions. • User control – Customers enjoy usability second to none. Nanorep’s guided and visual User Experience allows Customer Service and Digital Experience departments to control, maintain, and optimize the solution by themselves with no IT support. • Superior AI technology - Proprietary AI (Artificial Intelligence) technologies include patented Contextual-Answers™ and Natural Language Understanding (NLU). They enable enjoyable and personalized conversations, finding accurate answers, and in-context guidance.
Nanorep has been successfully implemented by more than 200 enterprises and mid-size businesses across the globe with offices in the U.S., UK, and India and headquarters in the technology hub of Israel, Hertzliya.
About
Software, Artificial Intelligence (AI), SaaS, Analytics, Customer Service
2009
51-100
Headquarters locations
Asia
Social
N/A
Profile Resume
Nanorep headquartered in Asia, operates in the Software, Artificial Intelligence (AI), SaaS, Analytics, Customer Service sector. The company focuses on Software and has secured $540.0M in funding across 80 round(s). With a team of 51-100 employees, Nanorep is actively contributing to advancements in Software. Their latest funding round, Series A - Nanorep, raised $Unknown amount. Discover more about their projects, partnerships, and impact on our platform.
Funding Rounds
4
4
0
$6.8M
Details
3
Nanorep has raised a total of $6.8M in funding over 3 rounds.
Announcement date | Transaction name | Number of Investors | Money raised | Lead Investor |
---|---|---|---|---|
2016 | Early Stage Venture | 5.0M | ||
2012 | Early Stage Venture | 1.8M | ||
2014 | Early Stage Venture |
Investors
Nanorep is funded by 15 investors.
Investor Name | Lead Investor | Funding Round | Partners |
---|---|---|---|
Tal Shaked | - | FUNDING ROUND - Tal Shaked | 1.8M |
Joshua Levinberg | - | FUNDING ROUND - Joshua Levinberg | 1.8M |
Nanorep | - | FUNDING ROUND - Nanorep | 1.8M |
JAL Ventures | - | FUNDING ROUND - JAL Ventures | 1.8M |
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