Nanorep

Nanorep

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Organization

Contact Information

Overview

Nanorep is an innovative provider of self-service, virtual customer assistants, and smart bot solutions for customer service and e-commerce. • Ready to use solution – Fully packaged solution including touch-points for the Web, mobile, and messaging channels, best-in-class Natural Language Interaction (NLI ), Knowledge Management for customers and employees, in-context escalation to live agents, and comprehensive analytics. • Fast deployment - Proven track record of deploying solutions in weeks –not months– with minimal Professional Services and immediate results. • Broad analytics - Provides comprehensive analytics that not only track self-service adoption and measure the quality of responses but also, understand the customer intent behind questions. • User control – Customers enjoy usability second to none. Nanorep’s guided and visual User Experience allows Customer Service and Digital Experience departments to control, maintain, and optimize the solution by themselves with no IT support. • Superior AI technology - Proprietary AI (Artificial Intelligence) technologies include patented Contextual-Answers™ and Natural Language Understanding (NLU). They enable enjoyable and personalized conversations, finding accurate answers, and in-context guidance.

Nanorep has been successfully implemented by more than 200 enterprises and mid-size businesses across the globe with offices in the U.S., UK, and India and headquarters in the technology hub of Israel, Hertzliya.

About

Industries

Software, Artificial Intelligence (AI), SaaS, Analytics, Customer Service

Founded

2009

Employees

51-100

Headquarters locations

Asia

Social

N/A

Profile Resume

Nanorep headquartered in Asia, operates in the Software, Artificial Intelligence (AI), SaaS, Analytics, Customer Service sector. The company focuses on Software and has secured $540.0M in funding across 80 round(s). With a team of 51-100 employees, Nanorep is actively contributing to advancements in Software. Their latest funding round, Series A - Nanorep, raised $Unknown amount. Discover more about their projects, partnerships, and impact on our platform.

Employees

imagePlace Ofer David

Ofer David

Co-Founder, Senior Solutions Architect

imagePlace Yariv Mendelson

Yariv Mendelson

VP Sales, Rest of World

imagePlace Robert Sullivan

Robert Sullivan

VP Sales, America's

imagePlace Brad Bernstein

Brad Bernstein

SVP Sales

Funding Rounds

Funding rounds

4

Investors

4

Lead Investors

0

Total Funding Amount

$6.8M

Details

3

Nanorep has raised a total of $6.8M in funding over 3 rounds.

Announcement dateTransaction nameNumber of InvestorsMoney raisedLead Investor
2016Early Stage Venture5.0M
2012Early Stage Venture1.8M
2014Early Stage Venture

Investors

Nanorep is funded by 15 investors.

Investor NameLead InvestorFunding RoundPartners
Tal Shaked-FUNDING ROUND - Tal Shaked1.8M
Joshua Levinberg-FUNDING ROUND - Joshua Levinberg1.8M
Nanorep-FUNDING ROUND - Nanorep1.8M
JAL Ventures-FUNDING ROUND - JAL Ventures1.8M

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