Tealeaf

Tealeaf

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Overview

Tealeaf is a Customer Experience Management (CEM) software company known for its CX line of products and solutions that capture customers' website interactions from the individual user's point of view.

Tealeaf's products are used to provide visibility into the online customer experience by analyzing and replaying all the details of a customer's visit to find site errors or issues and understand the impact that transaction failures have on business processes.

Product/Solution Offerings:

cxImpact A Tealeaf CX product designed for production support, development and e-business teams to find and fix issues on their web site.

cxView Provides executive dashboards of customer experience KPIs, and provides reporting and analytics to explain why conversion rates, revenue, or customer success go up or down.

cxReveal Provides the visibility of visual replay in a simplified user interface suitable for a call center or occasional, non-technical users.

cxConnect Provides the capability to export data from the TeaLeaf CX Datastore to an external database or Business intelligence system.

cxVerify Provides the capability to store some or all visits as a long-term record in a PDF.

About

Industries

Software, Internet, Analytics, Business Intelligence

Founded

1997

Employees

51-100

Headquarters locations

United States, North America

Social

N/A

Profile Resume

Tealeaf headquartered in United States, North America, operates in the Software, Internet, Analytics, Business Intelligence sector. The company focuses on Software and has secured $2.4B in funding across 64 round(s). With a team of 51-100 employees, Tealeaf is actively contributing to advancements in Software. Their latest funding round, Series C - Tealeaf, raised $12.0M. Discover more about their projects, partnerships, and impact on our platform.

Employees

N/A

Funding Rounds

Funding rounds

4

Investors

4

Lead Investors

0

Total Funding Amount

$38.0M

Details

4

Tealeaf has raised a total of $38.0M in funding over 4 rounds.

Announcement dateTransaction nameNumber of InvestorsMoney raisedLead Investor
1999Early Stage Venture
2000Early Stage Venture18.0M
2004Late Stage Venture8.0M
2002Late Stage Venture12.0M

Investors

Tealeaf is funded by 11 investors.

Investor NameLead InvestorFunding RoundPartners
JP Morgan Chase-FUNDING ROUND - JP Morgan Chase18.0M
SAP-FUNDING ROUND - SAP18.0M
Tealeaf-FUNDING ROUND - Tealeaf18.0M
Alfred Chuang-FUNDING ROUND - Alfred Chuang18.0M

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