Klaus is a conversation review tool that improves customer service quality by making internal feedback easy and systematic. It also integrates with your help desk, good for improving the quality of answers and onboarding new agents. They also connect to your favorite help desk solution and saves time on fumbling around with spreadsheets and coming up with the review system.

The company's platform focuses on managing an efficient quality assurance process, coaching agents, and increasing customer retention. It also offers a technology that improves customer service quality by making internal feedback systematic, enabling companies to have less complicated customer interactions.

Klaus is based on August 9, 2017 by Kair Käsperand Martin Kõiva in Tallinn, Estonia.

Annouced Date	Organization Name	Funding Round	Money Raised
May 31, 2018	Klaus	Pre Seed Round - Klaus	0
Jan 23, 2020	Jatri	Seed Round - Jatri	0
Sep 24, 2020	Klaus	Seed Round - Klaus	5.4M
Jul 14, 2021	Avrio	Pre Seed Round - Avrio	830.0K

Andrus Purde

Co-founder, CEO

Andrus Purde has made 6 investments. Their Latest investment was Pre Seed Round - Avrio on Jul 14, 2021

Number of investment

Number of exits