Jim Dvorkin

Jim Dvorkin has broad experience in building companies in software as a service (SaaS) technology space, including customer relationship management and call center technologies.

Presently, as CTO of Five9 – a market-leading SaaS call center solutions company, Jim manages software development, data center operations, customer support and implementation. Previously, Jim started the call center initiative as VP of Technology for Salesforce.com – a leading SaaS customer relationship management company. Jim has also served as CTO at EchoPass, provider of hosted call center solutions, and as VP of Technology at HipBone, a hosted web collaboration company.

His extensive experience also includes co-founding one of the first on-demand call center companies – WhitePJ (acquired by Contactual), as well as co-founding Next Age Technologies, leading provider of workforce management solutions (acquired by Genesys). Jim also held several key engineering roles at Genesys – a pioneer and worldwide leader of delivering complex premise-based call center solutions.

Jim holds a Masters degree of Economics and Computer Science from State University of Lithuania, and fluently speaks Russian, Lithuanian and English.

Jim Dvorkin is the Senior Vice President, Customer Engagement at RingCentral, based in United States, North America. With a background in Cloud Computing, Jim Dvorkin has a rich history of leadership and innovation.Jim Dvorkin studied Masters Economics and Computer Science at Vilnius University. Explore their detailed professional journey, key connections, and contributions to the industry on our platform.