Klaus is a conversation review tool that improves customer service quality by making internal feedback easy and systematic. It also integrates with your help desk, good for improving the quality of answers and onboarding new agents. They also connect to your favorite help desk solution and saves time on fumbling around with spreadsheets and coming up with the review system.

The company's platform focuses on managing an efficient quality assurance process, coaching agents, and increasing customer retention. It also offers a technology that improves customer service quality by making internal feedback systematic, enabling companies to have less complicated customer interactions.

Klaus is based on August 9, 2017 by Kair Käsperand Martin Kõiva in Tallinn, Estonia.

Annouced Date	Organization Name	Funding Round	Money Raised
Apr 26, 2022	DriveX Technologies	Seed Round - DriveX Technologies	1.0M
Sep 29, 2022	Klaus	Series A - Klaus	12.0M
Nov 10, 2022	Yaga	Seed Round - Yaga	2.2M
Nov 23, 2022	Modash.io	Seed Round - Modash.io	2.0M

Kristjan Vilosius

Co-Founder and CEO

Kristjan Vilosius has made 8 investments. Their Latest investment was Seed Round - Modash.io on Nov 23, 2022

Number of investment

Number of exits