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Sabina is the EVP Operations, managing the sales, fulfillment, and after sales support for all Yatra businesses. She also heads Yatra’s domestic hotel business, where she uses her expertise of the hospitality business in India to ensure that Yatra’s hotel product is the best on offer.
Prior to Yatra, Sabina headed India based Operations of ebookers, Europe’s largest online travel company. She was responsible for setting up, transitioning and management of Customer Service, Sales, Air Ticketing, Hotel Sales, Email and Online Departments. The Sales teams, under her leadership, doubled the targets in less than 6 months. The fulfillment teams consistently met and increased customer satisfaction for the European countries based customers.
She has also worked with Japan Airlines, a Canadian Airline and her BPO work experience includes heading Operations for RAC (Aviva Plc) and Hewitt Associates. Sabina brings with her over 16 years of work experience, has through knowledge of all facets of the Travel BPO Industry and an extensive network within the Indian travel community. Her strengths are Operations and Delivery, Customer Care and Retention.
Sabina holds a Bachelor of Arts Degree from Delhi University.
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New Delhi, Delhi, India, Asia
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The University of Delhi
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Sabina Chopra is the Co-Founder at Yatra, based in India, Asia. With a background in Travel, Sabina Chopra has a rich history of leadership and innovation.Sabina Chopra studied BA unknown at The University of Delhi. Explore their detailed professional journey, key connections, and contributions to the industry on our platform.
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