Servion

Servion

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Overview

Servion enables business transformation for enterprises in the area of customer experience management (CEM). Servion is a platforms=led systems integrator focused on strengthening customer experience strategies by automating and integrating customer interaction channels. Servion’s IP platforms - ServDesignSM, ServIntuitSM, ServInsightsSM, ServCloudTM and ServCareSM – help enterprises to harness the true value of their CX investments and build effective customer engagement hubs.

Over the past two decades, Servion has evolved from being a single channel (voice) interaction expert to being an industry pioneer in omni-channel customer experience. Managing over 10 billion customer interactions annually across 60 countries in 6 continents, Servion empowers enterprises to address both traditional and millennial expectations.

About

Industries

Information Technology, Software, Mobile, Big Data, Contact Management

Founded

1995

Employees

1001-5000

Headquarters locations

India, Asia

Social

N/A

Profile Resume

Servion headquartered in India, Asia, operates in the Information Technology, Software, Mobile, Big Data, Contact Management sector. The company focuses on Information Technology and has secured $5.6B in funding across 40 round(s). With a team of 1001-5000 employees, Servion is actively contributing to advancements in Information Technology. Their latest funding round, Private Equity Round - Servion, raised $74.0M. Discover more about their projects, partnerships, and impact on our platform.

Employees

imagePlace Sameet Gupte

Sameet Gupte

Chief Executive Officer

imagePlace M. Rangarajan

M. Rangarajan

Executive Director and Head of Platforms

imagePlace Sivakumar Natarajan

Sivakumar Natarajan

Chief Delivery Officer

imagePlace Thyagarajan R

Thyagarajan R

Chief Financial Officer

imagePlace V. Suryanarayanan

V. Suryanarayanan

Chief Financial Officer

imagePlace Laurent Philonenko

Laurent Philonenko

CEO

Funding Rounds

Funding rounds

2

Investors

1

Lead Investors

0

Total Funding Amount

$140.0M

Details

2

Servion has raised a total of $140.0M in funding over 2 rounds.

Announcement dateTransaction nameNumber of InvestorsMoney raisedLead Investor
2014Private Equity66.0M
2017Private Equity74.0M

Investors

Servion is funded by 4 investors.

Investor NameLead InvestorFunding RoundPartners
Servion-FUNDING ROUND - Servion66.0M
Everstone-FUNDING ROUND - Everstone66.0M
Servion-FUNDING ROUND - Servion74.0M
Everstone-FUNDING ROUND - Everstone74.0M

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